Q&A with BETTER WORK partner Oatey

by David Bass | Aug 23, 2023

Oatey, Better work Gwinnett, Buford community

Q&A with BETTER WORK partner Oatey

BETTER WORK Gwinnett recently partnered with Oatey, a company that provides high-quality products for the residential and commercial plumbing industries. In this Q&A, we explore the ways Oatey is making a positive difference in the community and how BETTER WORK is playing a key role in accomplishing that goal.

1. What prompted you to partner with BETTER WORK Gwinnett?

Oatey decided to partner with BETTER WORK for several reasons. The main reason is to actively engage in community outreach in the Buford, Georgia area and seek ways to increase Oatey’s presence and connect with local organizations. Furthermore, Oatey is also looking to diversify its recruitment channels beyond traditional job-posting sites, like Indeed or LinkedIn, to find candidates for open positions.

With these goals in mind, we conducted research that led us to BETTER WORK to connect us with job seekers in the Gwinnett County area. BETTER WORK works specifically with those who face common barriers to employment, such as language, transportation, or criminal background. By partnering with BETTER WORK, we aim to strengthen our ties with the community and find new avenues for recruiting candidates for our vacancies.

2. What are some of the ways you’ve been able to successfully work with BETTER WORK Gwinnett so far?

We have already taken several successful steps in working with them and have shared our open positions with BETTER WORK Gwinnett, which has led to a few applicants from their system. Although it is still early in the partnership (one month), this has been a positive start and a great opportunity for Oatey to broaden our recruitment efforts and reach out to potential candidates in a unique way.

By collaborating with BETTER WORK Gwinnett, we hope to continue to strengthen the partnership and find more qualified candidates for our open positions.

3. What are some of the biggest obstacles employers are facing in Gwinnett County right now?

One of the primary obstacles that Gwinnett County employers are currently facing is a labor shortage, creating a lot of competition for talent and compensation.

However, companies like Oatey are finding ways to mitigate this challenge by offering a very attractive work environment and policies, such as flexible attendance policies and shifts, which draws in job seekers looking for work-life balance.

For instance, we recently introduced a new attendance policy focusing on building relationships between associates and supervisors. Under the new system, associates can make up missed hours at more flexible times or take approved time off without using their PTO.

This approach provides associates with greater work-life balance, while ensuring the company still receives the help it requires. By offering policies that help associates navigate life outside of work, employers like Oatey can stand out in a competitive job market and retain valuable workers.

During the COVID-19 pandemic, Oatey increased shift pay for hourly associates with the aim of attracting and retaining candidates who work off shifts, such as second shift.

Oatey’s friendly and family-oriented company culture also sets us apart from larger corporations. It has created a positive atmosphere where people can feel comfortable and relaxed while working. One of our employees even brought in a turkey necks, rice, and cornbread meal for a large group of us. It was a nice surprise, and everybody enjoyed it. We also had a barbecue event last month, where employees from different shifts mingled and enjoyed each other’s company.

4. What are the biggest roadblocks to employment for workers right now?

One of the biggest roadblocks to employment is a lack of education; specifically, a high school diploma or GED.

Many employers require these basic educational qualifications as a prerequisite for employment. Unfortunately, this requirement can prevent otherwise qualified candidates from securing jobs.

However, there are resources available to help job seekers overcome this hurdle. Institutions like Gwinnett Technical College offer GED courses and testing, including free GED preparation classes, scholarships to assist with GED Testing, and more.

“We have hired individuals who have spent time in prison, and have had a positive experience with them.”

5. Can you share an example of a success story of how a job has helped someone succeed in life?

We recently hired a gentleman who relocated from Mississippi. Since starting at Oatey, he has learned new skills on machines like the FedEx machine and forklifts to increase his earning potential.

With this income, he was able to purchase a new vehicle after his car broke down, which would have been a significant challenge without steady employment, especially right after relocating. A secure job has provided him with the financial stability to support himself and care for his needs.

6. It’s my understanding that you are willing to consider applicants who were formerly incarcerated. What made you open to that and what has the experience been like?

Regarding our policy on hiring individuals with a criminal background, we are willing to consider such applicants. However, we still have a rigorous screening process and certain requirements in place.

We have hired individuals who have spent time in prison, and have had a positive experience with them.

In conclusion, our company is open to hiring individuals with a criminal past, provided they meet our screening requirements, and demonstrate that they have learned from their past mistakes and are committed to improving themselves. We understand that everyone’s circumstances are different.

Q&A with Amber Gorman on BETTER WORK Columbus’ Small Changes = Big Results class

by David Bass | Aug 21, 2023

Small changes= big results, Amber Gorman, better work, better work Columbus

Q&A with Amber Gorman on BETTER WORK Columbus’ Small Changes = Big Results class

Key Points

We recently sat down with Amber Gorman, program specialist for BETTER WORK Columbus, to discuss a new GCO-led class being offered in the area called Small Changes = Big Results. In this interview, Amber shares what makes the class unique and how it’s helping workers and employers in the Columbus region.

Q: What is the Small Changes = Big Results class? Who does it serve and what does it cover?

Amber: The new training that’s being offered through GCO’s Better Work Columbus program is a four-part series to help those in our community understand the “why” behind essential skills. The training was offered at SafeHouse Ministries in Columbus, Georgia, and many of their clients were in attendance. Now, SafeHouse serves the homeless population to help them obtain shelter, permanent housing, and employment.

Q: So what inspired the class? How did it get started?

Amber: There are many trainings and opportunities for job seekers in the community to gain knowledge of the topics that we introduced in class, but we noticed a disconnect as many were not seeing the value in these trainings or incorporating them into their job search and interviewing process. They were being taught how to do these things, but not necessarily why they were important. The focus of our training was to help explain why it matters. We wanted to complement and not duplicate the services already being offered, so at the end of each session participants were provided with resources where they could obtain more training and information about what we talked about during that class.

Q: What are some topics covered in the class?

Amber: Our Better Work Columbus program director Kristin Barker, and the lead recruiter from Columbus Water Works Inez Godbee, facilitated the first session. They helped to inform and educate the participants on why what you share in an interview matters, and then tips for best practices during interviewing. They also covered how to utilize job descriptions and job postings to make your resume stand out.

In the second session, we talked about why good communication and time management are essential before, during, and after employment, and how they directly relate to respect. The third session, one of our guest facilitators helped us understand why healthy relationships matter and how to build and maintain those relationships. They also introduced social capital — what it is and how it can be used to overcome roadblocks to employment.

For our fourth session, we had The Family Center in Columbus and Renasant Bank come in, and they brought valuable information to help the participants understand why budgeting matters and tips to get started on creating a budget and savings plan. They also touched on credit — what it is and how credit is sometimes used by employers and rental companies.

Work means more than just a paycheck. That is why we are focused on opening up the opportunities to work and thrive in every community.

Q: What’s some of the best advice to come out of the sessions?

Amber: There are so many golden nuggets that happened, but here are some of the best pieces of advice I heard. First, presenting a positive self-image will encourage an employer to consider you for hire regardless of your background or past mistakes. Second, being on time matters. It communicates to others whether they can trust and rely on you.

Third, your value comes from God, and believing that will impact how you see yourself and how others see you as well. And then the fourth and final one is to avoid setting goals that someone else tells you to set, or goals that you feel obligated to set. Set goals that are realistic and personal to you.

Each one of these has a correlation to how someone views themselves. If you have a negative view of yourself, others will see that too, but if you change the story in your mind — from failure to gratitude or even success — this can help us to portray a positive self-image. As a result, others will pick up on our energy and start to see us in that light also, and this can create many opportunities and open doors that we thought should or would be closed to us.

Q: That’s great! So were there any stories from the inaugural training that stood out in particular?

Amber: Yes! We had a participant who had limited skills in reading and writing, and this has been a roadblock for him for many years, but he now knows that there are people who care and are willing to invest their time to see him succeed. I assisted him throughout each session and we built a relationship, and he started to trust me and to share more of his story with everyone. Then, through collaboration with the SafeHouse, he is now being connected with a personal tutor who’s going to work with him on his reading and writing skills so that he can obtain a better paying position.

Q: Any overall advice for employers or community partners who are looking to connect with people looking for work?

Amber: I thought about this one for a while, and my advice would be to try to understand the different social norms of groups, and use that knowledge to help educate others on the expectations for the workplace. Every failed interview can be an opportunity to provide constructive feedback to help that person succeed in their next interview.

Q: What’s in store for the rest of the year?

Amber: We’ve got to do an “after action” review, but I would say that this is going to be something that is going to continue and to grow in Columbus.

How programs to help the poor can harm upward mobility – Sutherland Institute

by Georgia Center for Opportunity | Aug 15, 2023

Georgia news, in the news, current events, Georgia happenings, GA happenings

How programs to help the poor can harm upward mobility – Sutherland Institute

Imagine you’re offered a raise that, if accepted, would actually make your family worse off.

This is the experience of some families in poverty when they hit something called the benefits cliff. This “cliff effect” is triggered when a family’s increase in earned income prompts a disproportionately larger decrease in the benefits they receive through federally funded public assistance programs.

This week’s guest is Kelsey Underwood, vice president of strategy and product for the Georgia Center for Opportunity. She joins the show to discuss how the benefits cliff can disincentivize work, negatively impacting families struggling to escape poverty. She also touches on GCO’s efforts in various states to clear obstacles to upward mobility for impoverished Americans. The discussion centers around the dignity of work that fosters upward mobility and identifies resources available to policymakers and business leaders to help address the issue.

Listen to the podcast

Empowering Job Seekers: The Gwinnett Housing Corporation Event

by Georgia Center for Opportunity | Jul 25, 2023

Lawrenceville and Norcross, Carolina pachon, Gwinnett Housing Corporation, Lawrenceville Housing Authority, and the city of Norcross

Empowering Job Seekers: The Gwinnett Housing Corporation Event

Key Points

The BETTER WORK Program attracted over 60 participants seeking employment assistance.
The event brought together job seekers, employers, and mentors in Lawrenceville and Norcross.
The Gwinnett Housing Corporation, Lawrenceville Housing Authority, and the city of Norcross joined forces, pooling their resources to help those in the community in need.

The Gwinnett Housing Corporation recently organized an event that brought together job seekers, employers, and mentors in Lawrenceville and Norcross. The event was a resounding success, attracting over 60 individuals interested in the BETTER WORK Program.

The BETTER WORK Program: Assisting Job Seekers

The BETTER WORK Program, a centerpiece of the event, garnered significant attention from attendees. Job seekers flocked to the program seeking much-needed employment assistance. By participating in the Better Work Program, individuals gain access to valuable resources and support, increasing their chances of securing meaningful employment. The program offers a range of services, including resume building, interview preparation, and job placement assistance.

A Portal for Success: Sign-ups and Employment Assistance

The event witnessed an overwhelming response, with numerous attendees signing up for the BETTER WORK Program through the designated online portal. Overjoyed by the level of interest, our team was delighted to assist these individuals in taking their first steps towards a better future. By providing a user-friendly portal, we streamlined the sign-up process, ensuring a seamless experience for all participants.

Together, these organizations demonstrated their commitment to empowering individuals in the Lawrenceville and Norcross communities, providing them with the tools and support they need to thrive.

Collaboration for Community Success

The success of the event can be attributed to the collaborative efforts of multiple organizations. The Gwinnett Housing Corporation, Lawrenceville Housing Authority, and the city of Norcross joined forces, pooling their resources to make this event a reality. Together, these organizations demonstrated their commitment to empowering individuals in the Lawrenceville and Norcross communities, providing them with the tools and support they need to thrive. As we celebrate the success of this event, we extend our heartfelt gratitude to all those involved in making it possible. Together, we are building a brighter future for the Lawrenceville and Norcross communities.

It Takes a Community

by Georgia Center for Opportunity | Jun 21, 2023

It Takes a Community

A few years ago, Neighborhood Cooperative Ministries (NCM) acquired a complex to further the mission of helping neighbors who sincerely want to break their cycle of poverty and regain financial independence. To remind the community of its expanded facilities and partnerships with other nonprofits, NCM invited the community to an event called Tacos + Tours.

Luisa Beeco, a program manager for Better Work Gwinnett, part of the Georgia Center for Opportunity, (GCO) explained that GCO focuses on family work and education.

“Our goal is removing barriers, and we do it in many ways so that every person, no matter their race, past mistakes or the circumstances of their birth, can have access to quality education, fulfilling work and a healthy family life,” she said. “We have people who are working on research and policy and working on trying to keep families together.”

One way to keep families together is by making sure the adults have jobs. That’s where the Better Work program comes in.

“It’s not like a staffing agency — it’s different,” she said. “I would call it a referral program.”

Better Work has partnered with multiple employers in the area that have agreed to reach out to job candidates within 3 business days for an interview or a conversation to be able to go through their process.

“We have people go through our portal. It takes five minutes. They can do it on their phone,” said Becco.

Once the applicant signs up, Better Work has a 30- to 60-minute conversation to understand where they fit in the work world. They assess the barriers to work — transportation, childcare, etc. Instead of creating more programs, Better Work connects clients to existing resources such GED classes and English language classes.

Read the full article here

Unlocking Opportunities: Empowering Women at Whitworth Correctional Facility for Successful Re-entry

by Georgia Center for Opportunity | Jun 20, 2023

Unlocking Opportunities: Empowering Women at Whitworth Correctional Facility for Successful Re-entry

Key Point

Those reentering society need a plan for gaining stable employment after serving time.
Local businesses will hire and support those reentering society.
There are tools, resources, and support available to former inmates.

At the beginning of the summer, Prison Fellowship hosted an inspiring event at the Whitworth Women’s Facility in Hartwell, Georgia.

This event was significant for inmates because many of them will soon be integrating back into society, which can also be referred to as “reentry.” This process can be tough because there are many challenges, like finding a good job. Assisting former inmates in swiftly obtaining reliable employment is crucial as it plays a pivotal role in reducing recidivism rates, or keeping people from going back to prison.

Tony Kitchens, a board member of GCO and a representative of Prison Fellowship, along with Luisa Beeco, BETTER WORK Gwinnett’s program manager, participated in a panel discussion focusing on the options available to women after serving time and the significance of stable employment in their journey towards successful re-entry. With around 150 engaged participants, including former inmates, the event aimed to provide hope, support, and resources for these women as they prepared for their transition back into society.

Incarcerated women are eager for job opportunities and self-sufficiency:

The importance of supporting incarcerated individuals and helping them integrate back into society has become a pressing concern in recent years. The panel of speakers featured former inmates, our GCO team, and representatives from The Georgia Justice Project. Luisa highlighted the need for a plan to secure stable employment as a stepping stone towards a better life after incarceration. One of the most remarkable aspects of the discussion was the unexpected level of engagement displayed by the incarcerated women, who were eager to learn about their job opportunities and how to achieve self-sustenance. With local community leaders showing support for their ambitions, the women left the discussion with a renewed sense of hope and determination for a brighter future.

“The women actively participated by asking thought-provoking questions to the panelists for a substantial period of time,” stated Luisa. “This eagerness to learn and seek guidance demonstrated their genuine desire to better themselves and seize the opportunities that awaited them upon release.”

Stable jobs after prison are key to women finding purpose and success:

One of the recurring themes throughout the discussion was the critical role of stable employment in the re-entry process. Our team highlighted the benefits of having a job after release, such as financial stability, personal growth, and a sense of purpose. The panelists emphasized the importance of using their time in prison wisely to acquire necessary skills and qualifications, ensuring they are well-prepared to enter the job market upon release.

“This eagerness to learn and seek guidance demonstrated their genuine desire to better themselves and seize the opportunities that awaited them upon release.”

Hope and resources for incarcerated women returning to society:

GCO provided a comprehensive list of available support networks, job training programs, and organizations dedicated to helping formerly incarcerated individuals transition back into society.

The event held at the Whitworth Women’s Facility was an inspiring testament to the power of hope, support, and education in the lives of incarcerated women. By engaging with panelists, seeking guidance, and embracing the importance of stable employment, these women showcased their determination to rebuild their lives and contribute positively to their communities. The collaboration between Prison Fellowship, Tony Kitchens, GCO, and the dedicated individuals within the correctional facility exemplifies the transformative potential of collective efforts in enabling successful re-entry and giving these women the tools they need to thrive.