Q&A with Amber Gorman on BETTER WORK Columbus’ Small Changes = Big Results class

by David Bass | Aug 21, 2023

Small changes= big results, Amber Gorman, better work, better work Columbus

Q&A with Amber Gorman on BETTER WORK Columbus’ Small Changes = Big Results class

Key Points

We recently sat down with Amber Gorman, program specialist for BETTER WORK Columbus, to discuss a new GCO-led class being offered in the area called Small Changes = Big Results. In this interview, Amber shares what makes the class unique and how it’s helping workers and employers in the Columbus region.

Q: What is the Small Changes = Big Results class? Who does it serve and what does it cover?

Amber: The new training that’s being offered through GCO’s Better Work Columbus program is a four-part series to help those in our community understand the “why” behind essential skills. The training was offered at SafeHouse Ministries in Columbus, Georgia, and many of their clients were in attendance. Now, SafeHouse serves the homeless population to help them obtain shelter, permanent housing, and employment.

Q: So what inspired the class? How did it get started?

Amber: There are many trainings and opportunities for job seekers in the community to gain knowledge of the topics that we introduced in class, but we noticed a disconnect as many were not seeing the value in these trainings or incorporating them into their job search and interviewing process. They were being taught how to do these things, but not necessarily why they were important. The focus of our training was to help explain why it matters. We wanted to complement and not duplicate the services already being offered, so at the end of each session participants were provided with resources where they could obtain more training and information about what we talked about during that class.

Q: What are some topics covered in the class?

Amber: Our Better Work Columbus program director Kristin Barker, and the lead recruiter from Columbus Water Works Inez Godbee, facilitated the first session. They helped to inform and educate the participants on why what you share in an interview matters, and then tips for best practices during interviewing. They also covered how to utilize job descriptions and job postings to make your resume stand out.

In the second session, we talked about why good communication and time management are essential before, during, and after employment, and how they directly relate to respect. The third session, one of our guest facilitators helped us understand why healthy relationships matter and how to build and maintain those relationships. They also introduced social capital — what it is and how it can be used to overcome roadblocks to employment.

For our fourth session, we had The Family Center in Columbus and Renasant Bank come in, and they brought valuable information to help the participants understand why budgeting matters and tips to get started on creating a budget and savings plan. They also touched on credit — what it is and how credit is sometimes used by employers and rental companies.

Work means more than just a paycheck. That is why we are focused on opening up the opportunities to work and thrive in every community.

Q: What’s some of the best advice to come out of the sessions?

Amber: There are so many golden nuggets that happened, but here are some of the best pieces of advice I heard. First, presenting a positive self-image will encourage an employer to consider you for hire regardless of your background or past mistakes. Second, being on time matters. It communicates to others whether they can trust and rely on you.

Third, your value comes from God, and believing that will impact how you see yourself and how others see you as well. And then the fourth and final one is to avoid setting goals that someone else tells you to set, or goals that you feel obligated to set. Set goals that are realistic and personal to you.

Each one of these has a correlation to how someone views themselves. If you have a negative view of yourself, others will see that too, but if you change the story in your mind — from failure to gratitude or even success — this can help us to portray a positive self-image. As a result, others will pick up on our energy and start to see us in that light also, and this can create many opportunities and open doors that we thought should or would be closed to us.

Q: That’s great! So were there any stories from the inaugural training that stood out in particular?

Amber: Yes! We had a participant who had limited skills in reading and writing, and this has been a roadblock for him for many years, but he now knows that there are people who care and are willing to invest their time to see him succeed. I assisted him throughout each session and we built a relationship, and he started to trust me and to share more of his story with everyone. Then, through collaboration with the SafeHouse, he is now being connected with a personal tutor who’s going to work with him on his reading and writing skills so that he can obtain a better paying position.

Q: Any overall advice for employers or community partners who are looking to connect with people looking for work?

Amber: I thought about this one for a while, and my advice would be to try to understand the different social norms of groups, and use that knowledge to help educate others on the expectations for the workplace. Every failed interview can be an opportunity to provide constructive feedback to help that person succeed in their next interview.

Q: What’s in store for the rest of the year?

Amber: We’ve got to do an “after action” review, but I would say that this is going to be something that is going to continue and to grow in Columbus.

How programs to help the poor can harm upward mobility – Sutherland Institute

by Georgia Center for Opportunity | Aug 15, 2023

Georgia news, in the news, current events, Georgia happenings, GA happenings

How programs to help the poor can harm upward mobility – Sutherland Institute

Imagine you’re offered a raise that, if accepted, would actually make your family worse off.

This is the experience of some families in poverty when they hit something called the benefits cliff. This “cliff effect” is triggered when a family’s increase in earned income prompts a disproportionately larger decrease in the benefits they receive through federally funded public assistance programs.

This week’s guest is Kelsey Underwood, vice president of strategy and product for the Georgia Center for Opportunity. She joins the show to discuss how the benefits cliff can disincentivize work, negatively impacting families struggling to escape poverty. She also touches on GCO’s efforts in various states to clear obstacles to upward mobility for impoverished Americans. The discussion centers around the dignity of work that fosters upward mobility and identifies resources available to policymakers and business leaders to help address the issue.

Listen to the podcast

Empowering Job Seekers: The Gwinnett Housing Corporation Event

by Georgia Center for Opportunity | Jul 25, 2023

Lawrenceville and Norcross, Carolina pachon, Gwinnett Housing Corporation, Lawrenceville Housing Authority, and the city of Norcross

Empowering Job Seekers: The Gwinnett Housing Corporation Event

Key Points

The BETTER WORK Program attracted over 60 participants seeking employment assistance.
The event brought together job seekers, employers, and mentors in Lawrenceville and Norcross.
The Gwinnett Housing Corporation, Lawrenceville Housing Authority, and the city of Norcross joined forces, pooling their resources to help those in the community in need.

The Gwinnett Housing Corporation recently organized an event that brought together job seekers, employers, and mentors in Lawrenceville and Norcross. The event was a resounding success, attracting over 60 individuals interested in the BETTER WORK Program.

The BETTER WORK Program: Assisting Job Seekers

The BETTER WORK Program, a centerpiece of the event, garnered significant attention from attendees. Job seekers flocked to the program seeking much-needed employment assistance. By participating in the Better Work Program, individuals gain access to valuable resources and support, increasing their chances of securing meaningful employment. The program offers a range of services, including resume building, interview preparation, and job placement assistance.

A Portal for Success: Sign-ups and Employment Assistance

The event witnessed an overwhelming response, with numerous attendees signing up for the BETTER WORK Program through the designated online portal. Overjoyed by the level of interest, our team was delighted to assist these individuals in taking their first steps towards a better future. By providing a user-friendly portal, we streamlined the sign-up process, ensuring a seamless experience for all participants.

Together, these organizations demonstrated their commitment to empowering individuals in the Lawrenceville and Norcross communities, providing them with the tools and support they need to thrive.

Collaboration for Community Success

The success of the event can be attributed to the collaborative efforts of multiple organizations. The Gwinnett Housing Corporation, Lawrenceville Housing Authority, and the city of Norcross joined forces, pooling their resources to make this event a reality. Together, these organizations demonstrated their commitment to empowering individuals in the Lawrenceville and Norcross communities, providing them with the tools and support they need to thrive. As we celebrate the success of this event, we extend our heartfelt gratitude to all those involved in making it possible. Together, we are building a brighter future for the Lawrenceville and Norcross communities.

It Takes a Community

by Kimberly Sawatka | Jun 21, 2023

It Takes a Community

A few years ago, Neighborhood Cooperative Ministries (NCM) acquired a complex to further the mission of helping neighbors who sincerely want to break their cycle of poverty and regain financial independence. To remind the community of its expanded facilities and partnerships with other nonprofits, NCM invited the community to an event called Tacos + Tours.

Luisa Beeco, a program manager for Better Work Gwinnett, part of the Georgia Center for Opportunity, (GCO) explained that GCO focuses on family work and education.

“Our goal is removing barriers, and we do it in many ways so that every person, no matter their race, past mistakes or the circumstances of their birth, can have access to quality education, fulfilling work and a healthy family life,” she said. “We have people who are working on research and policy and working on trying to keep families together.”

One way to keep families together is by making sure the adults have jobs. That’s where the Better Work program comes in.

“It’s not like a staffing agency — it’s different,” she said. “I would call it a referral program.”

Better Work has partnered with multiple employers in the area that have agreed to reach out to job candidates within 3 business days for an interview or a conversation to be able to go through their process.

“We have people go through our portal. It takes five minutes. They can do it on their phone,” said Becco.

Once the applicant signs up, Better Work has a 30- to 60-minute conversation to understand where they fit in the work world. They assess the barriers to work — transportation, childcare, etc. Instead of creating more programs, Better Work connects clients to existing resources such GED classes and English language classes.

Read the full article here

Unlocking Opportunities: Empowering Women at Whitworth Correctional Facility for Successful Re-entry

by Kimberly Sawatka | Jun 20, 2023

Unlocking Opportunities: Empowering Women at Whitworth Correctional Facility for Successful Re-entry

Key Point

Those reentering society need a plan for gaining stable employment after serving time.
Local businesses will hire and support those reentering society.
There are tools, resources, and support available to former inmates.

At the beginning of the summer, Prison Fellowship hosted an inspiring event at the Whitworth Women’s Facility in Hartwell, Georgia.

This event was significant for inmates because many of them will soon be integrating back into society, which can also be referred to as “reentry.” This process can be tough because there are many challenges, like finding a good job. Assisting former inmates in swiftly obtaining reliable employment is crucial as it plays a pivotal role in reducing recidivism rates, or keeping people from going back to prison.

Tony Kitchens, a board member of GCO and a representative of Prison Fellowship, along with Luisa Beeco, BETTER WORK Gwinnett’s program manager, participated in a panel discussion focusing on the options available to women after serving time and the significance of stable employment in their journey towards successful re-entry. With around 150 engaged participants, including former inmates, the event aimed to provide hope, support, and resources for these women as they prepared for their transition back into society.

Incarcerated women are eager for job opportunities and self-sufficiency:

The importance of supporting incarcerated individuals and helping them integrate back into society has become a pressing concern in recent years. The panel of speakers featured former inmates, our GCO team, and representatives from The Georgia Justice Project. Luisa highlighted the need for a plan to secure stable employment as a stepping stone towards a better life after incarceration. One of the most remarkable aspects of the discussion was the unexpected level of engagement displayed by the incarcerated women, who were eager to learn about their job opportunities and how to achieve self-sustenance. With local community leaders showing support for their ambitions, the women left the discussion with a renewed sense of hope and determination for a brighter future.

“The women actively participated by asking thought-provoking questions to the panelists for a substantial period of time,” stated Luisa. “This eagerness to learn and seek guidance demonstrated their genuine desire to better themselves and seize the opportunities that awaited them upon release.”

Stable jobs after prison are key to women finding purpose and success:

One of the recurring themes throughout the discussion was the critical role of stable employment in the re-entry process. Our team highlighted the benefits of having a job after release, such as financial stability, personal growth, and a sense of purpose. The panelists emphasized the importance of using their time in prison wisely to acquire necessary skills and qualifications, ensuring they are well-prepared to enter the job market upon release.

“This eagerness to learn and seek guidance demonstrated their genuine desire to better themselves and seize the opportunities that awaited them upon release.”

Hope and resources for incarcerated women returning to society:

GCO provided a comprehensive list of available support networks, job training programs, and organizations dedicated to helping formerly incarcerated individuals transition back into society.

The event held at the Whitworth Women’s Facility was an inspiring testament to the power of hope, support, and education in the lives of incarcerated women. By engaging with panelists, seeking guidance, and embracing the importance of stable employment, these women showcased their determination to rebuild their lives and contribute positively to their communities. The collaboration between Prison Fellowship, Tony Kitchens, GCO, and the dedicated individuals within the correctional facility exemplifies the transformative potential of collective efforts in enabling successful re-entry and giving these women the tools they need to thrive.

Are Work Requirements Good or Bad?

by Corey Burres | Jun 1, 2023

Are Work Requirements Good or Bad?

Key Points

The arguments around work requirements ignore the purpose of how our safety net services should work.
The public, in general, agree with the argument for work requirements because they see the system as a temporary solution.
We must reform the system so that we move people into opportunity and thriving.

As the federal government debates the debt ceiling and attempts to bring spending under control, one recurring topic is work requirements for adults on government benefits and safety net services. The argument is that implementing work requirements will encourage more people to leave welfare programs, which in turn would decrease spending on one of the biggest expenses in the federal budget.

However, the debate about work requirements should not, in my opinion, be connected to fiscal accountability. Instead, it should be linked to the central purpose of these services and the people needing them.

A look at work requirements

To understand these challenges we need to look at the differing opinions on work requirements. On one side you hear the argument that not requiring work for benefits like SNAP and Medicaid is a disincentive to work for those on benefits. In other words, people are staying on benefits longer than necessary because there is no benefit to getting off, and in many cases, it is more costly to get off.

On the other side, the argument requiring work is simply a way to save money which ultimately hurts the poor. The argument is people in need of food support and healthcare will not be able to work and thus will be forced off of services without work.

Both of these arguments ignore the full experience of those on safety net services. Therefore, I want to challenge us to set aside political talking points and have a real discussion on the issue. These arguments are fraught with finger-pointing and people assigning motivations to each other. The discussion around work requirements is important because it challenges us to ask, “What is the purpose of our welfare system?”

With The Alliance for Opportunity, we are crafting policies that will create a clear path to get off safety net services and into opportunity in Georgia.

Work requirements aren’t a bad idea

At the Georgia Center for Opportunity, we generally agree with the idea of work requirements, but not for the reasons political pundits throw around. We are not trying to “weed out bad actors” or trying to reduce government expenditures. Those outcomes may come to pass but they cannot and should not be the intent of such measures.

While there is a politicized debate currently raging, the idea of requiring work to continue to receive benefits is not new. FDR’s New Deal, the framework for our current safety net system, pushed for a system that helped those unable to work like children or disabled individuals. The expansion of such a system to cover the unemployed came later in the process and was designed to be a stopgap between employment.

As the system expanded even further, it became apparent the support should include systems to get people back into work—this led to job training and education programs.

That is where we are today and ultimately how we should be looking at the safety net system for those able to work. The system must be designed to ask, “How can we help you get back on your feet and be self-sustainable?” Not because you are only valuable if you work, but because you are a valuable member of society. This view of membership is probably why work requirements are very popular among the US population. We value and understand the importance of work.

The research on the value of work is expansive. It leads to positive outcomes for families, improved personal mental health, and deeper community value. It is what we should want for people. It is what we should build our services to provide people, not a paycheck but an opportunity.

The arguments against work requirements

The issue becomes more complex when you recognize the valid arguments against work requirements. One of these is that work requirements don’t increase work rates—they simply cut people off of needed services.

The argument is that these requirements add another stress level to people just trying to survive. This creates yet another hurdle for those already struggling to navigate a complex process. The result is people find a different means to survive or they simply give up. Obviously, no one wants to add to people’s burdens.

Rather than arguing against work requirements, these challenges highlight the flaws in our current system. The system is poorly designed and does not lead to the outcomes we want for people.

Work requirements are a good policy in a bad system

Policymakers are notoriously inept when it comes to policy reforms. Half-measures have resulted in a system that is not focused on outcomes. If the system were structured to reduce complexity and alleviate stress for those seeking job support, then a work requirement could be the positive encouragement it should be.

This is one reason we are working with other state think tanks on a One Door Model that would transform our safety net services and create a clear, supportive, and accessible path to work.

These types of policies are critical to ensure that we are helping those in need. They are also critical to ensure that we deliver dignity and hope as an outcome.

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About The Author

Corey Burres

VP of Communication and Marketing

Corey Burres is the director the award-winning education documentary Flunked. He served as a consultant with many state think tanks around the country to help them utilize marketing and story telling to improve public policy. He is active in the foster care community and working to help build a better community around him.